Shipping & Returns

Shipping Retail

By Cecil offers free UK delivery on all orders bought from our online shop. For overseas shipping please email me at info@bycecil.com for a quote.  It is possible to deliver the cushions overseas without an insert to reduce cost.  All of the products are handmade to order and I aim to deliver all orders within 3-5 working days. For larger orders or busy periods the lead times may be longer and you will be notified when ordering.

Returns Retail

By Cecil offer a full 365 days free return policy on all of the products bought direct from our online shop. Please contact me at info@bycecil.com to arrange a redelivery.

Wholesale Customers please refer to all terms and conditions under the Wholesale section.